Terms of service

These terms apply to consumer purchases from Nano Eman. Our contact details appear in Contact Information. Mandatory consumer rights prevail over conflicting wording. Wholesale orders require separately agreed written terms; consumer prices do not establish wholesale terms.

Orders and products

You must be legally entitled to purchase or have the required authorization. Provide accurate contact and delivery details. An automated acknowledgment confirms receipt of your order; acceptance occurs at dispatch confirmation unless applicable law provides otherwise. Payment may be collected earlier. If we cannot fulfill an order because of stock availability, an obvious error, suspected fraud or a legal restriction, we notify you and refund amounts due within the required deadline.

Descriptions and confirmed specifications define the goods supplied. Screen settings and lighting may affect photographs, but this does not excuse supplying a materially different item or variant. We do not substitute products without your agreement. Materials, dimensions and included accessories are as stated in the relevant confirmed product information.

Prices and payments

Currency, price, delivery charges and applicable taxes must be disclosed before payment. The total presented for confirmation is the amount charged, subject to payment-provider currency conversion disclosed by that provider. Mandatory inclusive-price rules apply. An obvious listing error may be corrected before acceptance; we notify you and offer cancellation with any refund required by law. We do not impose an undisclosed higher price after purchase.

Use, care and warranties

Follow supplied care instructions. Normal wear, accidental damage, misuse and unauthorized alteration are not covered by a voluntary repair promise unless expressly stated. This does not exclude defects present at delivery, conformity rights or mandatory warranties. No lifetime or fixed-term commercial warranty is offered unless separately provided in writing.

The jewelry is a personal and symbolic product. It is not sold with a promise of protection, healing, luck, spiritual results or a religious ruling. Religious practice remains a personal decision.

Liability

To the fullest extent permitted by applicable law, we exclude liability for indirect or consequential loss, including lost profit, arising from a consumer purchase. Where a contractual cap is legally permitted, aggregate contractual liability relating to an order is limited to the amount paid for that order. These provisions do not limit liability for fraud, willful misconduct, gross negligence where non-excludable, personal injury where protected by law, statutory remedies or liability that cannot lawfully be excluded. They do not transfer responsibility for proper delivery to the customer.

Events outside our reasonable control may affect performance. We take reasonable steps to mitigate disruption and notify you where appropriate. Such events do not automatically remove cancellation or refund rights. Third-party links do not remove our responsibility for goods or services we sell.

Website and complaints

Brand text, images and designs may not be reused commercially without permission. Do not misuse the store, attempt unauthorized access or submit unlawful content. For complaints, contact admin@nanoeman.com. No provision requires you to waive a competent court, mandatory local protections or another dispute route available by law.

Changes apply prospectively and do not retrospectively alter accepted orders. If a provision is unenforceable, the remainder applies to the extent lawful.